To set your availability, go to Settings in the upper-right corner of your screen, then click Working Hours. The screen will display the following sections:
Availability: This switch allows you to manually turn your availability on or off, regardless of the working hours set in Working Hours.
Timezone: Your location’s timezone. The Working Hours you select below will be based on this timezone.
Working hours: The schedule Routera uses to determine your availability for assignments. Assignments will only occur within these hours if your Availability is turned on.
To add availability blocks in the Working Hours section, click + Add Hours as shown below.You’ll find three dropdowns:
The first dropdown lets you select a day of the week or a range of days (such as Monday through Friday).
The second dropdown sets the start time of your availability block.
The third dropdown sets the end time of your availability block.
You can add multiple availability blocks by clicking + Add Hours. For example, if you work a standard Monday–Friday, 9 AM to 5 PM shift with a lunch break, you could set your availability as follows:To remove an availability block, click the icon. When you’re done, click Save to apply your changes.
There may be times when you want to add out-of-office hours, such as vacations, sick days, or leaves of absence, to avoid receiving assignments. To do this, go to Settings in the upper-right corner of your screen, then click Out of Office.You’ll find the following sections:
Out of office: Where you add your out-of-office date blocks.
Previous dates: A list of out-of-office date blocks you’ve added.
To add out-of-office hours:
Click Add Dates.
In the calendar module, click your absence start date, then your end date. Clicking twice on a day will clear your selection.
(Optional) Select a start time and end time.
Click Save.
To modify existing out-of-office hours:
Hover over the dates you want to change, then click the icon.
Update your selection in the calendar module.
Click Update.
To delete existing out-of-office hours:
In Previous Dates, select the out-of-office dates you want to delete by clicking its corresponding checkbox.
Editing Other Users’ Availability and Office Hours
To set another user’s availability, go to Settings in the upper-right corner of your screen, then click Users. Click the user you want to edit to open their Working Hours.This will display their current availability settings and office hours, as described above. Be sure to click Save when you’ve finished making changes.